Terms of Service

eClips (“we”, “us”, “our”) provides an AI-powered accounts-payable and document-processing platform that uses autonomous agents to read, classify, extract, and route financial documents (“Service”).

The Service is made available to businesses and their authorised users on a subscription basis. Individual consumer use is not supported.

You must create an organisation account to use the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

Each organisation is responsible for managing user roles and permissions within the platform, including agent trust levels and approval workflows.

You agree not to:

• Upload documents you do not have the right to process.
• Attempt to reverse-engineer, decompile, or tamper with the Service.
• Use the Service to process documents relating to illegal activity.
• Resell or sublicense access to the Service without our written consent.
• Overwhelm the Service with automated requests beyond normal operational use.

Our AI agents provide automated analysis, classification, and recommendations based on the documents you submit. Agent outputs are advisory. You remain solely responsible for all final business decisions, approvals, and financial transactions made on the basis of agent output.

We do not guarantee that agent outputs are error-free, complete, or suitable for any particular purpose. Critical decisions (payments, contract execution, regulatory filings) must be reviewed by a qualified human before action is taken.

Our collection and use of data is governed by our Privacy Policy. When you process personal data through the Service on behalf of your customers, our Data Processing Agreement applies.

You retain all ownership rights to the documents and data you submit. We retain all rights to the Service, its underlying technology, and any improvements or models derived from aggregate, anonymised usage patterns.

You grant us a limited, non-exclusive licence to process your data solely for the purpose of delivering the Service.

Subscription fees are charged in advance on the billing cycle you select. All fees are non-refundable except as required by law or as we expressly state in writing.

We reserve the right to suspend or terminate access if payment is not received within 14 days of the due date.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Either party may terminate the Service agreement at any time by providing 30 days' written notice. We may terminate immediately for material breach of these Terms.

Upon termination, we will make your data available for export for 30 days, after which it will be permanently deleted in accordance with our data retention policy.

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

We may update these Terms from time to time. We will notify you of material changes by email or in-app notification at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.

Questions? Email us at legal@eclips.tech.